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Frequently Asked Questions


Yes! We are committed to exceptional service. We have professional on-site maintenance during normal business hours & after hours emergency services.

We are here to help! Maintenance requests can be made by contacting the office via phone or email, through the resident portal on our website, or through our mobile app.


Yes! Parking is available onsite for our visitors and residents. We offer indoor heated garage parking. Your first space is $125 a month each additional space is $75 a month.

We are proud to call Optima Old Orchard Woods pet friendly! Costs include a $275 one time pet fee and $35 a month pet rent for each pet.

We do not have furnished apartments at Optima Old Orchard Woods but would be more than happy to help you find accommodations with our partner Cort Furniture.

Optima Old Orchard Woods offers 6 to 18 month terms.

Optima Old Orchard Woods encourages active lifestyles. Our gym includes Pelaton bikes, free weights, elipticals, treadmills, stair climbers and stationary bikes.

Yes!  Additional storage is available at $25 per month.


We accept both! In order to best accommodate and prepare for your personalized tour, an appointment is recommended, but walk-ins are always welcome.

You can submit your application anytime online or stop by during regular office hours to submit an application in person.

We strive to process all applications in a timely manner. To help us be as efficient as possible, please submit all required documents at the time of your application. Our team works to process all applications within 48 hours.

We accept personal checks, ACH, certified checks or credit cards (additional fees may apply).

$300,000 liability coverage is required. We offer a liability program through Renter's Legal Liability, LLC for $25 per month.

Future residents will receive a Welcome Packet from our team to help you set up utilities.

Optima Old Orchard Woods offers Xfinity cable and internet included with rent.


Optima Old Orchard Woods is near a variety of shopping, dining, grocery stores, parks, fitness gyms and entertainment. Some favorites include Old Orchard Mall with easy access to I-94 and Harms Woods.

Students living at Optima Old Orchard Woods can attend School District 68 or School District 219. Please visit or for more information.

Optima Old Orchard Woods is just minutes from shopping, dining, grocery stores, parks, golf courses and entertainment. Some favorites include Jewel, Mariano's, Trader Joe's.


To uphold Fair Housing policies, we use the same rental criteria for all applicants which includes a credit check, background check, residential verification, and employment verification. Combined income for the apartment must also reach at least 3x total rent.

Yes! We allow guarantors for guests needing assistance with income qualification only. The guarantor must show their income totals no less than 5x the monthly rental rate (gross). Primary applicant must pass credit screening and be conditional approved. Application fees apply.

We make touring easy with our online tour scheduler, offering in-person, virtual and self-guided tours. Please be prepared to show a government issued photo ID to tour our community.

Didn't find an answer?

Our team is always ready to answer your questions.